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HURRICANE RIDGE

GUEST POLICIES

Now that you have planned your getaway, it's time to start packing. Not sure what to bring, not sure what to expect, take a few minutes and read through our policies to be sure your 100% prepared for a getaway to remeber. 

 

IMPORTANT INFORMATION & POLICIES

Now that you have completed your booking, it's time to plan your adventure. Your door code will arrive via message in your AirBnB or VRBO app 24 hours before arrival. You are responsible for reading the below information BEFORE ARRIVAL. We look forward to welcoming you to Hurricane Ridge! 

 

 

CHECK IN 

Checkin Procedure: 

- You may check in any time AFTER 4 pm. If you expect you will arrive after dark, please let us know so that we can light the lodge for you. 

- Arrive at property and enter gate code

- Enter code for lodge (provided via messenger to your AirBnB or VRBO app 24 hours before arrival)

- Enjoy your stay! 

CHECK OUT 

Check Out is at 10 am.

Checkout Procedure: 

- Check out is at 10 am 

- Please put any dirty dishes in the dishwasher and start it 

- Please tie up all Trash and haul to the outdoor bins

- Please place all bath towels in the laundry room on the main floor and start a load in the washing machine

- Please place all rags and outdoor towels in the downstairs laundry room and start a load in the washing machine 

- Please be sure all lights are turned off, windows are closed, and doors are shut. 

- Failure to complete the requested checkout procedure will result in a $250 fee 

While we would love to extend the time, often there are guests checking in shortly after your departure. To guarantee that the cabin is ready for the next guests, we ask that you please be respectful of the time. Should you be in the cabin after 10 am, the cleaners may begin the cleaning process while you are onsite. Please be sure that you have completed the checkout list BEFORE departure BEFORE 10 am. If you wish to extend your stay, please contact us at your earliest convenience so that we may make arrangements. Unapproved late departure will result in a $50 per half hour charge. 

 

ISSUES, QUESTIONS, CONCERNS

If at any point something is not to your satisfaction during your stay, please reach out WHILE YOU ARE ON SITE so that we may have the opportunity to correct the issue. We are incredibly grateful for feedback and can not stress how much we appreciate the opportunity to address any issues that may arise. That said, if we do not hear from you during your stay, we will allow you to enjoy your vacation with your friends and family. We aim to be hands-off-helpful and will only interrupt if it is of the utmost importance. We do live onsite and may stop in to introduce ourselves. Please know that if you need anything we are readily available. 

FIRE PLACES AND FIRE PITS 

We love the warmth of a good campfire but also love our woods and lodge. Please be sure to properly extinguish all campfires and indoor fires before leaving the home or going for a hike. Fires should NEVER be left unattended. Please know that you will be held responsible for any damage resulting from uncared for fires. Firewood is provided as a complimentary service. 

 

TRASH MANAGEMENT 

Guests are welcome to use the trash receptacles that are located on the front porch. 

BEER, WINE & SPIRITS 

Exit 141 off of  I-75 is the closest locations to purchase beer, wine, and spirits 

Beer is available for purchase at the Exxon:

6778 Howard H Baker Highway Huntsville, TN 37756

Phone: 423.663.9000

SUNDRIES & SUPPLIES 

Forgot your toothbrush? Need supplies?  Here is what we recommend:

At this time we DO NOT keep extra supplies onsite

Walmart of Oneida: 

Grocery and Pharmacy 

19740 Alberta Street Oneida, TN 37841 

423.569.6228 

FISHING / HUNTING / OHV LICENSES 

TWRA.com

Special Use Permits for Side-By-Side Riding: 

In order to ride OHV/ATVs in the North Cumberland WMA (Royal Blue, New River, Sundquist) guests will need to purchase a Combo Hunt / Fish (001) and WMA Small Game (093) Permit. These can be purchased here. If you wish to ride on Brimstone or Windrock land, guests must obtain separate passes available for purchase through them directly. 

RESTAURANTS & FOOD 

Preston's Steakhouse

19787 Alberta Street Oneida, TN 37841

423.569.4158

 

RaeZack's Grill and Deli

14428 Scott Highway Hellenwood, TN 37755

423.569.3354 

DJs Market: 

Great spot to call ahead for pizza, burgers, salads, chicken tenders, etc.

8944 Howard H Baker Highway 423.663.4378 

Red Star Grill:

Call ahead! Great, casual spot for breakfast and lunch. 

2365 Annadell Road Pioneer, TN 37847 

423.663.7827 

Flonnies Drive-In:

122 Glass House Road Hellenwood, TN 37755 

423.663.2998

Smokin' Butts BBQ:  

297 Howard Baker Highway Pioneer, TN 37847 

803.522.8490

El Rey's Azteca: 

201 Howard Baker Highway La Follette, TN 37847 

423.566.0799

Scenic Foods Grocery and Deli: 

Good spot for last minute grocery shopping and 

7352 Howard H Baker Highway Huntsville, TN 37756 

423.663.3141 

Big Nickle: 

Pizza, Lunch Specials, Wings, Burgers 

1518 Norma Road Huntsville, TN 37756

423.663.3813 

Walmart of Oneida: 

Grocery and Pharmacy 

19740 Alberta Street Oneida, TN 37841 

423.569.6228 

Walgreens Pharmacy: 

19600 Alberta Street Oneida, TN 37841 

423.286.2270

 

CONCERNS GPS, INTERNET & CELLULAR COVERAGE 

The area has limited cell phone coverage but we are quite lucky here to have fiber wifi right at the lodge. Guests can expect to connect to wifi upon arrival which can be used for work, placing phone calls, and even streaming. 

 

TELL US ABOUT YOUR STAY 

In the lodge you will find a welcome book and a journal. We invite you to read through the welcome book for recommended activities, campfire recipes, and a bit of area information. At the end of your stay, we hope you’ll leave a journal entry about your adventures!  Also, we love checking out your pictures on Facebook and Instagram. Be sure to tag us in your photos @HurricaneRidgeLodge (Facebook) and @HurricaneRidgeTN (Instagram) 

 

HURRICANE RIDGE RENTAL AGREEMENT